Privacy Policy

​Effective Date: [Effective Date]

Last Updated: [Last Updated]

The Creative Company ("The Creative Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or interact with our website, www.thecreativecompany.org (the "Website"), contact us, submit an enquiry, or use our services.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

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1. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us when you interact with our Website or contact us.

This may include:

• Full name

• Email address

• Phone number

• Company or organisation name

• Event or wedding details

• Event date or preferred date

• Event location or destination

• Type of event

• Number of guests

• Budget or event requirements

• Information included in your enquiry or message

• Any other information you choose to provide to us

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We may also automatically collect certain technical information when you visit our Website, such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Time and date of visits

• Referring website or source

• Website usage and interaction information

 

2. HOW WE COLLECT YOUR INFORMATION

We may collect information through:

• Contact and enquiry forms

• Direct emails or telephone communications

• Website interactions

• Event or service enquiries

• Cookies and similar technologies

• Analytics and website performance tools

• Communications or marketing campaigns

• Information you provide when engaging with our services

 

3. HOW WE USE YOUR INFORMATION

We may use your personal information for legitimate business and service-related purposes, including:

• Responding to enquiries and requests

• Contacting you regarding your event or wedding requirements

• Providing information about our services

• Preparing proposals, quotations, or event-related communications

• Planning and managing events and celebrations

• Communicating with clients, suppliers, vendors, venues, and other service providers where necessary to deliver our services

• Improving our Website, services, and customer experience

• Understanding Website usage and performance

• Sending marketing communications where permitted by applicable law

• Maintaining Website security and preventing fraud or misuse

• Complying with legal and regulatory obligations

• Protecting our rights, property, and business interests

 

4. EVENT AND WEDDING INFORMATION

If you engage The Creative Company for event planning, wedding planning, event design, or related services, we may collect additional information necessary to plan and deliver your event.

This information may include event preferences, guest-related information, venue details, schedules, hospitality requirements, vendor requirements, design preferences, and other information relevant to the event.

We will use such information only for appropriate business, planning, coordination, and service-delivery purposes and will take reasonable steps to protect it.

If you provide personal information relating to your guests, family members, employees, or other individuals, you should ensure that you have the appropriate authority or permission to provide that information to us.

 

5. COOKIES AND SIMILAR TECHNOLOGIES

Our Website may use cookies and similar technologies to improve functionality, understand Website usage, and provide a better user experience.

Cookies may be used for purposes such as:

• Website functionality

• Security

• Website analytics

• Performance monitoring

• Remembering preferences

• Understanding how visitors interact with our Website

• Marketing and advertising, where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the Website.

 

6. ANALYTICS AND THIRD-PARTY SERVICES

We may use third-party services to help us operate, analyse, secure, and improve our Website and services.

These providers may process certain information on our behalf or collect information in accordance with their own privacy policies.

Such services may include Website hosting, analytics, advertising, social media, communication, payment, booking, or other technology providers that we use from time to time.

Where third-party services are used, we encourage you to review their respective privacy policies to understand how they handle personal information.

 

7. SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties.

We may share personal information with trusted third parties where reasonably necessary for legitimate business or service-related purposes, including:

• Event vendors and suppliers

• Venues and hospitality partners

• Production and design partners

• Technology and Website service providers

• Analytics and marketing providers

• Professional advisers

• Legal or regulatory authorities where required by law

• Other parties where necessary to provide services you have requested or authorised

Where appropriate, we take reasonable steps to ensure that third parties handle personal information securely and only for relevant purposes.

 

8. INTERNATIONAL DATA TRANSFERS

The Creative Company provides event and wedding services across India and internationally.

Depending on the services we provide and the technology or service providers we use, your information may be processed or stored in countries outside your country of residence.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data-protection laws.

 

9. MARKETING COMMUNICATIONS

If you have provided your contact information and applicable law permits us to do so, we may contact you about our services, events, offers, updates, or other information that may be relevant to you.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the relevant communication or by contacting us directly.

Please note that you may still receive essential service-related communications when necessary.

 

10. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our services

• Maintain business and client records

• Resolve disputes

• Comply with legal, accounting, and regulatory requirements

• Enforce agreements

• Protect our legitimate business interests

The retention period may vary depending on the type and purpose of the information.

 

11. DATA SECURITY

We take reasonable technical, administrative, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

 

12. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of certain personal information

• Withdraw consent where processing is based on consent

• Object to certain processing activities

• Request restriction of certain processing

• Opt out of marketing communications

• Request information about how your personal information is processed

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

 

13. CHILDREN'S PRIVACY

Our Website and services are not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent or authorisation where required by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

 

14. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites, social media platforms, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of those websites before providing them with your personal information.

 

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this page periodically for the latest information about our privacy practices.

 

16. CONTACT US

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:

The Creative Company

Email: info@thecreativecompany.org

Phone: +91 93722 13350

Address:
2 Floor Wing B, Prathamesh Bldg,
Senapati Bapat Marg, Gandhi Nagar,
Upper Worli, Lower Parel,
Mumbai, Maharashtra 400013, India

Website: www.thecreativecompany.org

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period and in accordance with applicable law.

 

17. GOVERNING LAW

This Privacy Policy shall be interpreted and applied in accordance with applicable privacy and data-protection laws.

Where appropriate, matters relating to this Privacy Policy shall be subject to the laws and jurisdiction applicable to The Creative Company and its operations.

 

18. CONSENT

By using our Website or voluntarily providing your personal information to us, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.